Privacy Policy for Gensta app

 

​

This Privacy Policy describes how Gensta ("we", "our", or "us") collects, uses, and shares your personal information when you use the Gensta mobile application (the "App").

 

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

 

1. Information We Collect

 

We collect several different types of information for various purposes to provide and improve our Service to you.

 

A. Personal Data

When you use our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

- Account Information: When you sign in using Apple or Google, we collect your name, email address, and authentication tokens provided by these services.

- Payment Information: If you make in-app purchases, your payment information is processed securely by Apple (App Store) or Google (Play Store) and our payment processing partner (RevenueCat). We do not collect or store your raw credit card details.

 

B. Device and Usage Data

We may automatically collect information about your device and how you interact with the App, including:

- Device type, operating system, and unique device identifiers.

- App usage statistics, crash reports, and performance data.

 

C. Camera and Photo Library Access

The App requires access to your device's camera and photo library to provide its core features.

- We only access images or videos that you explicitly choose to upload or capture within the App.

- We do not scan your photo library or collect photos/videos in the background.

 

2. How We Use Your Information

 

We use the collected data for various purposes:

- To provide, maintain, and improve the App's functionality.

- To manage your account and authentication.

- To process your subscriptions and in-app purchases.

- To provide customer support and respond to your requests.

- To monitor the usage of the App and detect, prevent, and address technical issues.

 

3. Third-Party Services

 

We use third-party services that may collect information used to identify you. These services have their own privacy policies:

 

- **Firebase (Google):** Used for backend services, authentication, and database management.

- **RevenueCat:** Used to manage in-app purchases and subscriptions.

- **Apple (Sign in with Apple):** Used for secure authentication.

- **Google Sign-In:** Used for secure authentication.

- **Expo:** Used for app development and analytics.

 

We strongly advise you to read the privacy policies of these third-party service providers.

 

4. Data Security

 

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We use secure storage mechanisms to keep your sensitive authentication tokens safe on your device.

 

5. Data Retention and Deletion

 

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

 

Account Deletion: You can request the deletion of your account and associated data at any time by contacting us or using the in-app account deletion feature. Upon your request, we will delete your personal information from our active databases, except where we are required to retain it by law.

 

6. Children's Privacy

 

Our App does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

 

7. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

8. Contact Us

 

If you have any questions about this Privacy Policy, please contact us at:

- Email: info@crinolabs.com